To make it easier for users to book train ticket And the benefits of other trains related services through Indian Railway Catering and Tourism Corporation (IRCTC) Platform, Indian Railways provides one Aired called Askadisha 2.0The chatbot provides many services such as booking tickets and obtaining refunds to users and also provides the necessary information.
Here you need to know about IRCTC’s AI Chatbot.
What is Askdisha 2.0
Askdisha 2.0 is also known as a digital interaction, which is ever operated by Korover.AI to an artificial intelligence and machine learning-based chatboat to seek help. Chatbot supports Hindi, English and Hinglish languages and is available on both IRCTC’s mobile app and website.
This train facilitates more services using a simple command with a ticket booking platforms such as booking tickets, checking PNR status, canceling and asking 2.0.
Apart from these, Askadisha also supports 2.0 voice commands and offers users the option to reach the service using the voice command to reach the services.
Services supported by Askdisha 2.0
- book ticket
- Check the PNR situation
- Cancel tickets
- Get return status
- Change boarding stations
- Check Booking History
- See e-ticket
- Download eres
- Print and share e-ticket
How to access Askdisha 2.0
- Askdisha 2.0 is available on IRCTC website as well as mobile app.
- To access it, open the officer
IRCTC website - See Askdisha 2.0 logo on the lower right corner of the home page
- Enter the required details or simply start typing your query in the text box below
- Alternatively, you can also click on the ‘Microphone’ icon to speak your command.
- To use Askdisha 2.0 on your phone, download IRCTC Rail Connect App on your smartphone
- Look for askdisha 2.0 icon and start speaking your query or speaking.
